ISO 9001:2015



Quality Management helps to protect your business!!

ISO 9001 was first published in 1987 by the International Organization for Standardization (ISO), an international agency composed of the national standards bodies of more than 160 countries. The current version of ISO 9001 was released in September 2015.

Key Feature changes:

  • 10-clause structure and core text for all Management System Standards (MSS)
  • More compatible with services and non-manufacturing users
    • Clearer understanding of the organization’s context is required “one size doesn’t fit all”
  • Process approach strengthened/more explicit
  • Concept of preventive action now addressed throughout the standard by risk identification and mitigation
  • The term documented information replaces the terms document and record
  • Control of externally provided products and services replaces purchasing/outsourcing
  • Increased emphasis on seeking opportunities for improvement


Beneficial changes to ISO 9001:

  • Enhanced leadership involvement in the management system
  • Risk-based thinking
  • Simplified language, common structure and terms
  • Aligning QMS policy and objectives with the strategy of the organization

Potential benefits to the User:

  • Focus on achieving planned results
  • Flexibility for documented information
  • Improved risk control
  • Better process control leading to improved results
  • Improved customer satisfaction
  • Customer retention and loyalty
  • Improved image and reputation
  • Greater credibility


All organizations currently certified to ISO 9001:2008 are required to transition to the new requirements by September 2018.  This will provide with a great opportunity to review your management system and ensure that it’s aligned with the strategic priorities of your organization. This also means that the management system will be more integrated into the business processes.

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